Boosting Operational Efficiency with SAP Integration in the Metal Industry

Addressing Configuration and Sales Process Inefficiencies

• Complex product configurations requiring up-to-date catalog management.
• Manual navigation and quoting processes for tens of thousands of parts and configurations.
• Existing tools for pricing and product configuration were inadequate and could not meet the evolving needs of the industry.

Implementing Advanced SAP Solutions for Better Configuration and Efficiency

• Comprehensive Platform Setup: Established a system using SAP CPQ to allow convenient navigation and up-to-date quoting within an extensive catalog of parts, supporting multiple deal types using relevant pricing data.
• Unified Data Management: Integrated SAP S/4HANA, along with J.D. Edwards OneWorld, Syncron, and Microsoft Dynamics 365, to unify master data from various systems and enable simultaneous product quoting across different production plants and regions.
• Enhanced Sales Workspace: Created a single workspace for sales representatives to improve efficiency and accuracy in the sales process.

Notable Improvements in Sales and Configuration Processes

• Streamlined Product Configuration: Enabled sales representatives to configure products more efficiently with an updated catalog and dynamic pricing.
• Increased Sales Efficiency: The integration provided tools that supported faster and more accurate sales transactions, reducing the time required for quoting and improving overall sales cycles.
• Improved Customer Satisfaction: The improved process accuracy and efficiency led to higher customer satisfaction due to faster response times and precise information.

Future plans are related to the continued technological advancements and system enhancements. The company plans to further enhance its SAP solution capabilities, focusing on continuous improvement in data integration and user interface enhancements to sustain competitiveness and meet market demands more effectively.