Strategic Goal

To enhance operational efficiency and compliance by integrating SAP solutions to improve sales processes and automate order management.

Challenges

  • Overcoming Operational Inefficiencies and Compliance Issues
  • Dealing with an outdated configuration tool that hindered sales process integration and compliance.
  • Inefficient sales cycles due to manual processes.
  • High maintenance costs of existing systems and lack of automated output capabilities.

Solution

  • System Integration: Integration of SAP CPQ with Microsoft Dynamics and SAP to ensure consistent operations across systems.
  • Partner Onboarding: Transitioning all partners to the same system for transparent processes, enhancing compliance and standardization.
  • Automation and Efficiency: Utilization of SAP Workflow and SAP Contract Lifecycle Management (SAP CLM) to automate order management and improve contract handling.
  • User Experience and Compliance: Leveraging SAP ECC 6 to upgrade backend systems, which provided enhanced user experience and compliance features.

Results

Measurable Business Improvements and Enhanced Compliance

  • Efficient Sales Cycles: Reduced manual work significantly, enabling quicker and more compliant sales processes.
  • Improved User Experience: Enhanced usability of product catalogs and pricing mechanisms, leading to better user engagement and satisfaction.
  • Automated Systems: Implementation of automated workflows that increased efficiency and reduced the cost of maintaining solutions.
  • Increased Compliance: Enhanced sales compliance through better system integration and standardized processes.

The focus remains on sustaining innovation and market competitiveness. Continuous efforts to further enhance system integrations and expand the capabilities of their SAP suite to continuously improve efficiency, compliance, and customer satisfaction across all operational areas.